Frequently Asked Questions

What makes you the industry leader?

That’s simple. We have been in business for 25 years, manufacturing our unique products in the United States of America. We have created Custom Displays for John Entwistle, Don Henley, Alice Cooper, Gene Simmons, and Cliff Williams. You will see our displays at The Rock’ n Roll Hall of Fame, The History of the Eagles movie, and various TV shows. Click here to see more.

Are your autographed signatures original?

All Autographs and Signatures are Reproductions of the original unless otherwise specified.

Are the gold and platinum records made of real gold?

No, they are made like costume jewelry of look-alike metals.

Why do your products look the same, or are duplicates?

Look closely because our products may look the same as a thumbnail, but the song or record label is different. Just click the thumbnail to see the details in a full view. The other thing to look for is a gold or platinum record on similar products. Looks can be deceiving, see the example below where all 4 products are different but look the same at a glance.

Can the records be played?

No sound is added to the pressed vinyl; they are for display purposes only.

Are the records plated on both sides?

No, they are pressed on one side only; the reverse has a white plastic coat for mounting the record in a display.

Will the gold tarnish in time?

No, it won’t. Once pressed, the record is polished to a mirror finish, which will last a lifetime.

Can I buy the blank gold and platinum records?

Yes, here is a link to our wholesale page – Click here.

Do you buy records or displays?

No, we don’t purchase from the public.

Do your displays have glass on them?

No, since glass may break during shipping, we use clear framers grade acrylic, which has UV protection like glass.

How are these displays framed?

Our displays are framed conservation style using professional materials to ensure a lifetime of protection and beauty.

Is the frame made of wood or plastic?

We use only wood frames with a mat black or cherry wood finish, like furniture.

Do your frames come with hangers?

Yes, each framed item comes complete with hanging hardware.

How much is shipping?

Domestic shipping is Free for any retail sale.

How long does shipping take?

We ship the next business day after purchasing an item. Shipping times vary depending on where you are located from our Florida shipping location.

Do you have these items in stock?

Yes, we do. If you see an item, that means we have it to ship the next business day.

Do you offer expedited shipping?

Yes, we do offer 2nd-day and overnight shipping with an added shipping cost. Please contact us if you need this type of service for your order to quote accurately.

Do you ship internationally?

Yes, we do; however, there will be a shipping cost to you, the customer based on weight, size of box and your country.

Will I have tax or duty to pay?

You will pay us only for the International shipping cost; duty and Tax will be paid to your country if applicable.

What is the shipping time to Europe?

Ship times depend on distance and country, typically International orders are received in 5 to 7 days.

How are the displays packaged for shipping?

They are shipped in a regulation shipping box, bubble wrapped with corner protectors.

How do I find an artist on this website?

The “Search” bar on the top of each page, enter the artist name, band, or song, and press search and all we have to offer will be shown.

If I can’t find an artist on this site?

Please contact us and let us know which artist you are looking for and we will be glad to help.

Do you do custom displays?

Yes, we do let us know what you want by clicking here, and our art department can mock up a display.

Do you sell your displays wholesale?

Yes we do sell wholesale click here where you can buy at a discounted price, depending on volume. You might also be interested in our Affiliate Program click here.

How does the Affiliate program work?

If you have an online business and wish to sell our products without stocking them, we offer to qualified business an Affiliate program. You collect the money from the client, and we drop ship to them, paying us a wholesale amount. You keep the profit. Click here for more information.

What is a Plaque Display?

We offer a lower-cost open-air Plaque display, mounted on a Black Wood Plaque there isn’t a frame or acrylic glass. You can touch the gold record, which creates a 3-D look.

Can I return an item if I don’t like it?

Yes, you can, we have a 30-day return policy, simply return the item in good condition for an immediate refund.

Are the cancelled checks real?

They are a faithful reproduction of an original check printed on the front side.

How are the gold and platinum records made?

During the pressing of a black vinyl record, a gold or platinum film is applied, then pressed, which creates a single molded record.

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